Wheelchair Book & Ride is an Uber-style booking service for wheelchair-accessible taxis.
It is a smart, real-time, location-based, centralized booking platform for wheelchair-accessible taxis across the Sydney metropolitan area, making it faster and easier to secure an accessible ride in a suitable vehicle.
Key Highlights
The existing process for requesting a wheelchair-accessible taxi was owned and operated by a single provider.
Customers were required to call multiple taxi providers to check availability, experienced long wait times, and had no option for advance or recurring bookings. This resulted in limited availability and average wait times exceeding 2 hours.
We developed an Uber-style mobile application that connects all wheelchair-accessible taxi providers through a location-based service.
Users can book an accessible taxi up to 30 days in advance and are automatically matched with the nearest available vehicle, regardless of provider.
Driver Apps (Android & iOS)
Passenger Portal
Admin Portal
