Current way of requesting an accessible Taxi is owned and operated by a single taxi provider. Customers would have to call a multitude of accessible taxi providers for availability, have a long wait time, and have no option for advanced bookings or recurring bookings. This was causing lack of availability or an average wait time of 2 hours.
Portfolio
Wheelchair Book & Ride
An Uber-style booking service for wheelchair accessible taxis.
A smart, real-time, location-based, centralised booking system for wheelchair accessible taxis in the Sydney metropolitan area, making it easier to secure an accessible ride in a suitable vehicle.
- Platform created and launched within 5 months.
- Connected all the accessible taxi providers across Sydney metro.
- Reduction of average waiting time from 2.5 hours to 20 mins.
- Capability to book in advance for 30 days.
- 100% accessible solution.
The Challenge
The Solution
We created an Uber style mobile app that connects all the taxi providers in a location based service so users can request an accessible taxi up to 30 days in advance and be served by the nearest available taxi.
The Result
- Connecting drivers, users and service providers under one platform.
- Capability to book in advance for 30 days.
- Location based service allowing nearest driver allocation.
- Seamless integration across all providers.
- Recurring booking, driver preference and wait time configuration.
Platforms
Driver Apps (Android & iOS)
Passenger Portal
Admin Portal
Technologies
Testimonials
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