The client relied on a solution provided by its parent company that was suboptimal, buggy, and slow to evolve.
The user experience was clunky, and the support team lacked sufficient visibility and insights into user activity and issues.
Portfolio
ParKiwi
ParKiwi is a parking payment and management mobile application.
The ParKiwi app enables pay-by-phone parking at facilities across cities and universities in Australia, New Zealand, and the United States.
The Challenge
The Solution
Our objective was to create a mobile-first, accessible, and seamless parking solution with a market-leading user interface.
We also implemented AI and location services to help users identify wheelchair-accessible parking options, improving inclusivity and usability.
The Result
- State-of-the-art user experience
- Zero-knowledge onboarding
- Geolocation and Bluetooth-based automatic parking start and stop
- End-to-end integration with parking systems for a seamless drive-in / drive-out experience
- Continuous innovation supporting expansion across three countries
Platforms
Android App
iOS App
Technologies
Testimonials
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